City of Las Cruces, NM Legal Case Manager in Las Cruces, New Mexico

Job Title:Legal Case Manager

Closing Date/Time:Continuous

Salary:$43,202.81 - $64,804.22 Annually

Job Type:Full-time Regular

Location:700 N. Main St., Las Cruces, New Mexico

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Nature of Work Benefits Supplemental Questions

This posting will remain open until filled. Application review may be conducted every two weeks or as needed.

Fulltime regular, exempt position that will coordinate, process and provide information for properties that have been identified for remediation, or abatement, and case management for nuisance abatement actions.

Work is performed primarily in an internal work environment with occasional travel to other facilities and on-site visits to client homes where various hazards may exist, including uneven terrain, exposure to all types of weather conditions, dust, debris, and varied traffic conditions when traveling. Frequent to constant use of a personal computer. Assignment may involve light physical activity with ability to lift and carry supplies and files and ambulate on uneven surfaces.

Position involves competing demands, performing multiple tasks, working to deadlines, working beyond normal business hours, weekends, and responding to customer issues. Regular attendance is an essential function of this job to ensure continuity of services. Position is subject to drug testing in accordance with applicable State and Federal regulations and City of Las Cruces policies.

First consideration may be given to current City of Las Cruces employees who meet the minimum qualifications.

Meeting or exceeding the minimum qualifications does not guarantee an invitation to participate in the process.

Duties and Responsibilities:

· Acts as liaison for City departments, community organizations, and the City of Las Cruces Neighborhood Action Team (NAT) and makes recommendations for NAT activities and initiatives.

· Collaborates with City of Las Cruces Police, Fire, and Legal Departments for actions that further community safety; may also provide assistance or coordination of other city activities related to community safety.

· Reviews law enforcement reports, local and state rules and statutes, legal pleadings, property files, and other relevant data and documents; reviews cases and may determine property owner assistance needs.

· Informs property owners regarding the legal process; provides property owners information regarding community resource programs when appropriate.

· Drafts legal pleadings and correspondence under the direction of the City Attorney for use in abatement, or remedial action, and other legal proceedings.

· Provides information for property owner's eligibility, services needed, and program eligibility to make referrals for services when possible; monitors case progress and manages a caseload; provides information and assistance to Public Safety departments.

· Maintains regular communication with city staff, and other agencies; conducts field visits and records property owner's physical surroundings for use by the City or other service agencies.

· Maintains all relevant and required documentation including electronic communications, written assessments, case notes, correspondence, referrals, legal reports, and documents; coordinates information and referrals with other agencies and providers to obtain necessary services to protect both health and safety when possible.

· Maintains on-going community networking efforts with other agencies and organizations; assists with the development and coordination of training.

Minimum Qualifications:

A sufficient combination of relevant education and job related experience that has reasonably prepared the applicant to successfully perform the duties and responsibilities of the position, such as those listed above.


Bachelor's degree in Social Services, Paralegal Studies, Public Administration, Criminal Justice or related field AND two (2) years of experience in casework management, community service programs, legal office assistant, or paralegal work and case preparation and coordination. A combination of education, experience, and training may be applied in accordance with City of Las Cruces policy.


Valid driver's license is required. Position requires an acceptable driving record in accordance with City policy. Bilingual (English-Spanish) skills and relevant certifications may be preferred.

Knowledge, Skills, and Abilities:

Knowledge of:applicable Local, State, and Federal laws, codes, statutes, and regulations governing nuisance abatement and administrative and civil procedures; laws, regulations, and policies governing the release of information; knowledge of community resources and community services programs; related occupational and environmental safety and health hazards, and safety practices; principles, techniques, and procedures of record keeping, case file and records management; legal research techniques and terminology; customer service and effective communication and interview techniques, principles, standards, and methods; appropriate business English, spelling, grammar, punctuation, proofreading, and editing; modern office equipment, business, and personal computers, business office software applications, and report generation; City organization, operations, policies and procedures to effectively perform the required functions and duties of the position.

Ability to:perform a variety of duties and responsibilities and assess and prioritize multiple tasks, projects, and demands to meet deadlines; ensure appropriate levels of customer service to achieve expectations and meet objectives; read, understand, interpret, and assure compliance with a variety of policies, procedures, rules, and regulations governing related activities, programs, and functions; research and compile applicable information and maintain accurate records; maintain confidentiality of information and data; communicate effectively in verbal and written forms; prepare and present accurate and reliable information and reports containing findings and recommendations; review documents and extract relevant information; establish and maintain effective and appropriate working relationships with employees, other agencies, and the public; navigate across even and uneven surfaces; safely and effectively operate relevant tools, equipment, and motorized vehicles; timely and accurately enter data using a personal computer with basic and specialized software applications; take initiative and exercise sound independent judgment within established procedural guidelines and carry out primary responsibilities in accordance with all governing regulations, statutes, and procedures to ensure achievement of goals and objectives.

Skills in:using initiative and independent judgment within established procedural guidelines; reading, interpreting, understanding, and applying policies, procedures, and applicable rules and regulations; assessing needs and recommending appropriate programs and solutions; responding appropriately, maintaining objectivity and freedom from prejudice, and exercising sound judgment and understanding in all interactions; providing assistance in the legal process; researching, analyzing, and synthesizing data, evaluating alternatives, and making logical recommendations based on findings; reviewing, evaluating, updating, and verifying records; maintaining timely and accurate records; operating a personal computer with installed generic and specialized software; preparing and presenting information in a clear and concise manner; demonstrating effective interpersonal communication skills and conflict resolution