Dona Ana County Document Technician BOE *Temporary* in Las Cruces, New Mexico
Provides customer service and a variety of advanced/complex and specialized office administrative document review and handling functions for the Bureau of Elections. Performs as a lead worker as needed.
Provides telephone and daily front counter assistance to the public.
Answers questions and provides assistance with various documents specific to the department such as voter registrations, absentee ballots and ballot applications, provisional ballots, public service requests relating to requests for voter registration information (“PSR”) and election supplies.
Answers inquiries regarding departmental procedures personally or directs caller to an appropriate employee or office. Researches governing directives to answer questions and resolve routine problems encountered
Takes information on reports of violations of state elections laws and directs them to authorized staff.
Performs data entry.
Data enters information onto and from various election-related documents.
Prepares and mails routine form letters of acknowledgment, notification, and inquiry.
Maintains records and files.
Organizes and maintains subject matter files and retrieves information, files, documents and records as needed and assures that records are kept orderly and current.
Copies and faxes documents as necessary.
May assist at early voter polling sites as needed.
Performs other related duties as assigned.
Education. High school diploma or general education degree (GED).
Experience. One year of specialized experience or advanced education relevant to election procedures or two years of advanced, and responsible administrative or responsible customer service.
Education/Experience substitution. In accordance with County policy.
D.Licenses/Certifications. Valid Driver’s License. Certified Interpreter (English/Spanish) preferred.
Other (e.g., post-offer medical exam, polygraph, background check, driver’s license record, etc.). Must pass background check; Bilingual (English/Spanish) skills preferred.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED BY THE POSITION:
Knowledge of general office practices and procedures and use of office equipment; laws and changes dealing with election documents and records; local, state and federal codes and regulations pertinent to department assigned; proper methods to maintain accurate records.
Ability to read and comprehend simple instructions, short correspondence and memos, safety rules, operating and maintenance instructions. and procedure manuals. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers and other employees of the organization.
Ability to evaluate facts or situations to determine appropriate action, to handle sensitive and confidential matters professionally and tactfully, to deal with a culturally diverse population, and to establish and maintain effective and cooperative working relationships with others.
Skill in keyboarding supplemented by knowledge of standardized word processing software and peripheral equipment in order to create, copy, edit (make insertions or deletions or move material from one place to another), store, retrieve and print a variety of standardized documents using predetermined formats, form letters and mailing lists. The work performed also includes the receipt or transmission of electronic mail and updating of electronic calendars.
ID Requisition Number: 2018-2531
Department: County Clerk-Bureau of Elections
Post End Date: 4/27/2018
External Company Name: Dona Ana County
External Company URL: www.donaanacounty.org
Street: 845 N. Motel Blvd