STG International Inc. Nurse Manager in El Paso, Texas

Nurse Manager

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Job Description

STG International is accepting resumes of qualified candidates for the Nurse Manager/Contract Coordinator position to work full-time providing medical care to detainees in custody in support of ICE Health Service Corps at the Immigration and Customs Enforcement Medical Facility.


The ICE Health Services Corps (IHSC) exists within the organizational structure of the United States Immigration and Customs Enforcement (ICE), Enforcement and Removal Operations (ERO) under the supervision of the Department of Homeland Security (DHS). The United States Public Health Service (USPHS) Commissioned Corps Officers, civil service staff and contractors comprise the healthcare professionals working together to provide quality healthcare services. IHSC serves as the medical experts for ICE for detainee health care.

MISSIONIHSC’s mission is to provide medical care to maintain the health of individuals in the custody of ICE through an integrated health care delivery system, based on nationally recognized correctional, detention and residential health care standards. The Agency is committed to providing healthcare services to protect the nation’s health, reduce global disease and provide medical support for the law enforcement mission of the safe apprehension, enforcement and removal of detained individuals involved in immigration proceedings. IHSC is committed to ensuring a system of care that is ethical, responsible, and accountable through rigorous surveillance and monitoring activities.


  1. As Key Personnel, provides a broad range of front line supervision and management to all Vendor staff under their purview.2. Plans, schedules, assigns, and directs Vendor staff in all clinical and HR related functions.3. Completes staff evaluations annually and preferably bi-annually.4. Establishes and maintains a strong and positive working relationship with the on-site Government Technical Monitor.5. Works closely with the GTM to ensure Vendor staff orientation, training and competency assessments are completed with no interruptions to the daily operations.6. Plans and/or collaborates patient care interventions with other health care professionals using in-depth knowledge of the specific patient’s status, anticipating physiological and/or psychological appropriate or adverse responses.7. Evaluates and revises patient treatment plans at appropriate intervals in collaboration with other members of the healthcare team.8. Reviews identified patient records to assess treatment progress, adequacy of record keeping, and implementation of appropriate clinical guidelines.9. Reports all major changes of patient status to appropriate providers in a timely manner.10. Meets regularly with multidisciplinary treatment team members to discuss proposed revisions of medical treatment.11. Serves as a liaison while maintaining collaborative relationships with members of other healthcare disciplines.12. Conducts staff in-services on general and complex subjects with improvement of nursing and medical care as expected outcomes.13. Coordinates nursing care with other on site staff.14. Assists physician and mid-level providers with outpatient, inpatient, and emergency care procedures for patients.15. Coordinates the treatment and transport, if necessary, of acutely ill or injured patients.16. Leads the orientation and training of new nursing personnel to protocols, requirements, and the specifics of the patient population.17. Provides appropriate health teaching and counseling to provide reinforcement and guidance to minimize protocol deviations.18. Serves as a team member for analyzing established protocol practices and identifying areas for improvement.19. Participates with developing recommendations for improved efficiency of patient care.20. Assists with program/project design activities, strategy development, problem resolution, and project implementation.21. Performs duties as a Registered Nurse (see Registered Nurse Position Description) in times of critical needs within the agency.14. Performs record keeping functions in accordance with program policies and position.15. Maintains functional proficiency and ease of use utilizing electronic health records as required by, and appropriate to, position.16. Completes and passes all discipline specific competencies testing, initially and annually.17. Completes all initial, annual and ad hoc training as required/assigned.18. Maintains patient confidentiality, and confidentiality of medical records, in compliance with the Privacy Act and HIPAA regulations in all work activities.19. Adheres to, and maintains awareness of, IHSC Policies, Procedures, Directives, Operational Memoranda and accreditation standards as prescribed by ICE/IHSC.20. Adheres to, and participates in, IHSC’s Safety, Prevention, Infection and Control, Quality Improvement, Patient Education and other programs and collateral duties as appropriate to position.21. Attends and participates in general/medical staff meetings.22. Other duties as assigned.DUTY HOURS / ON-CALL REQUIREMENTSIHSC operates 365/24/7 you may be required to respond telephonically during emergency call back roster activation.1. This full time position is required to be available telephonically and/or to report to the facility during non-core hours.2. This full time position requires availability to work days, evenings, as well as weekends and holidays Night shifts may be, but are generally not required.

SECURITY REQUIREMENTS1. The Department of Homeland Security’s Personnel Security Unit (PSU) must render a Preliminary Favorable Fitness Determination to be considered a qualified candidate.2. A Complete Favorable Fitness Determination must be rendered by PSU upon completion of initial and subsequent background investigations to meet the requirements of this position.

PHYSICAL DEMANDS1. Required to walk unaided at a normal pace for up to 10 minutes and maintain balance.2. Required to respond to any medical emergency within 4 minutes, where a fast walk or jog may be necessary to provide assistance.3. Required to perform CPR/emergency care standing or kneeling.4. Must have the ability to assist sick, injured or aging detainees or staff exiting the building during an emergency (may require lifting, dragging, wheeling or carrying someone who weighs significantly more than self).5. Must be able to see, hear and smell with or without the use of aides if necessary(exceptions on a case by case basis).6. Must easily alternate between kneeling and standing.7. Must be able to lift, push, or carry 30 pounds.8. Must perform the duties in a stressful and often austere environment without physical limitations.9. Must be capable of standing on hard services (cement floors) for long periods of time.

SUPERVISORY CONTROLSThis is a contract position and supervisory controls will be set forth by the contract vendor. Technical oversight will be provided by the Government Technical Monitor (GTM).

Required Skills

ATTRIBUTES AND PROFESSIONAL QUALITIES1. Strong oral and written communication skills.2. Excellent interpersonal skills.3. Critical thinking and organizational skills4. Cultural competency.5. Integrity and honesty.6. Verbal and written proficiency in Spanish (preferred, not required).7. Experience in a detention/correctional or residential healthcare setting (preferred, not required).

REQUIRED EDUCATION AND EXPERIENCEDegree issuing institution and or program must be accredited by an entity recognized by the U.S. Department of Education1. Graduate from an accredited Nursing program for Registered Nurses located in a State, the District of Columbia, or a U.S. territory.2. Bachelor’s Degree in Nursing preferred but not required.3. Minimum six (6) years professional nursing experience.4. Minimum (3) years supervisory experience.


  1. Maintains current, active and unrestricted license to practice as a Registered Nurse in the state in which the duty station is located. Any changes to license must be reported to employer immediately.2. This position does not require privileging by IHSC.3. Maintains BLS for Healthcare Providers® certification through the American Heart Association.

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES1. Knowledge of a broad range of concepts related to effective supervision, staff administration and Human Recourses.2. Knowledge of a wide range of complex nursing concepts, principles, and practices to perform nursing assessments of considerable diversity to include mental health, medical surgical, ambulatory and emergency nursing care.3. Knowledge of team building principles, staff development and basic adult learner teaching skills.4. Knowledge of the Nurse Practice Act for the licensing state and/or the state in which one practices nursing.5. Knowledge of managing non-compliant patients, special needs populations, and patients with significant deficits in coping skills, thereby requiring continuing professional clinical support.6. Ability to work in a multi-cultural and multi-lingual environment.7. Ability to utilize telephonic interpreter/translation services to complete assigned duties if not fluent in a language the patient understands.8. Ability to adapt to sudden changes in schedules and flexibility in work requirements.9. Ability to communicate proficiently in English (verbal and written) in order to develop positive rapport with patients, co-workers and other stakeholders.10. Ability to establish and maintain positive working relationships in a multidisciplinary environment.11. Ability to navigate in an electronic work environment including electronic health records, web based training and communications.12. Knowledge of, and moderate proficiency in, common Microsoft Office programs, specifically Microsoft Word, Excel, Outlook and SharePoint.13. Knowledge of regulations (HIPAA/Privacy Act) regarding the confidentiality of patient medical records and information as well as Personally Identifiable Information (PII).

STG International, Inc (STGi) is a workforce solutions company providing comprehensive healthcare delivery, Head Start and management consulting services and human capital solutions help our clients. Our services and solutions help our clients sustain and enhance their operations to better accomplish their mission.STGi offers a competitive benefits package which includes Medical, Dental, Vision, 401k with company match and a generous PTO policy.


Job Location

El Paso, Texas, United States

Position Type